PRIVACY POLICY

We highly value your privacy concerns. This Privacy Statement ("Statement") outlines Gastronomic Living’s (“Gastronomic”, “we”, “us”) practices regarding personal information concerning our customers and individuals who visit our website and other social media accounts. This includes the types of personal information we gather, how we may utilize this information, and the parties with whom we may share it.

To safeguard your privacy, we offer this notice to clarify our online information practices at gastronomicliving.com, in conjunction with our Terms and Conditions. This notice outlines the options you have regarding how your information is gathered and utilized. Please note that this notice pertains solely to information collected from you or submitted by you on the Website ("Collect").

To use the Website, you must be over eighteen years of age or that you are the parent or guardian of a minor who is using the Services with your consent. You also consent to the collection, storage, and use of your information as detailed herein.

1. INFORMATION WE COLLECT

We may gather personal information about you when you utilize Gastronomic Living’s website ("Site", “Website”), or interact with us through social media platforms ("Social Media"). We collectively refer to our website and social media accounts as "Online Services".

The types of personal information we may collect include:

• Transaction information, such as the product purchased, price, method of payment, and payment details.
• Personal details like name, postal address, email address, phone number, date of birth, and other contact information, which you provide to us. This may occur when you register with our Online Services.
• Account information, including username, password, and other identifiers or credentials used to access our Online Services or to obtain Gastronomic Living’s products and services.
• Any other personal information you choose to share when interacting with Gastronomic Living.

You may provide this personal information under various circumstances, including when you:

• Make purchases online or through social media.
• Register to use our Online Services.
• Request to receive marketing or other communications.
• Submit information when providing feedback.
• Use interactive features of our Online Services.

We do not intentionally seek information from or target individuals under the age of 18. By utilizing the Services, you affirm that you are at least 18 years old or that you are the parent or guardian of a minor who is using the Services with your consent. In the event that we discover personal information has been gathered from users under the age of 18, we will deactivate the account and make reasonable efforts to promptly remove such data from our records. If you become aware of any data we may have collected from individuals under the age of 18, please contact us at info@gastronomicliving.com.

To safeguard your privacy, we recommend refraining from including sensitive personal information in any emails you send to us. Please refrain from sending credit card numbers or any other personal details via email.

2. INFORMATION WE AUTOMATICALLY COLLECT

 When you access, utilize, or navigate the Services, we automatically gather certain information. This data doesn't disclose your individual identity (such as your name or contact details), but it may encompass details about your device and its usages, like your IP address, browser type, device features, operating system, language preferences, referring URLs, device designation, country, location, details on how and when you engage with our Services, and other technical particulars. This information is primarily essential for maintaining the security and functionality of our Services, as well as for our internal analytics and reporting efforts. 

In line with common industry practices, we also employ cookies and similar technologies to collect information. 

3. LINKS AND COOKIES POLICY

 Our Website may include links to other websites, including those of advertisers and third-party companies whose trademarks are featured on the Website. Users are advised to review the privacy policies of these third-party sites before providing any Personal Data, as we are not accountable for, and have no authority over, Personal Data that is submitted to or collected by these linked third-party sites.

 In order to enhance your online experience both on our Website and across the internet, we, along with our third-party service providers and partners, may send "cookies" to your computer. These small files serve to uniquely identify you as a customer and remember your individual preferences, including product choices and can provide insights into the specific pages you've visited and their sequence. The information gathered through cookies and other technical means enables us to tailor your visit to the Website, assess traffic, monitor user behaviour and preferences, authorize downloads, and address technical aspects related to your website usage. It's worth noting that cookies can be either permanent (persisting until you manually remove them) or temporary (lasting only until you close your browser). 

Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. 

4. USE OF PERSONAL DATA

We may utilize your Personal Data to:

• Provide services or products that you request (e.g., send you newsletters or other products/services via email or other electronic means in which you express interest).
• Notify you of any changes made to our Website.
• Inform you about products, services, promotions, offers, and competitions that you may find interesting, subject to the clause below.
• Address any queries you may have.
• Establish a direct relationship with you for the purposes described in this section.
• Create an online customer profile.
• If you choose to receive mobile services and content via email, SMS or WhatsApp, we will use this information to deliver such services and content to you. Additionally, we may conduct market research, track sales data, and plan other promotional activities that may be of interest to you.
• Protect against, identify, and prevent fraud and other criminal activity, claims, and other liabilities.
• Ensure compliance with applicable law.

If our Website provides any chat rooms, message boards, blogs, newsgroups, forums, etc., we will collect the information that you choose to disclose. This information will be handled in accordance with our Privacy Policy. Please be aware that we cannot be held responsible for how other parties may use the Personal Data that you share with them through any chat room, message board, blog, newsgroup, forum, etc., on our Website.

5. SHARING OF YOUR PERSONAL INFORMATION

Gastronomic does not sell or share your personal information, except as outlined in this Privacy Statement.

In certain situations, Gastronomic may share personal information with service providers who assist in various aspects, such as order fulfilment, data processing, technology services, promotions, research, analytics, and tailoring individual experiences. These vendors are strictly prohibited from using or disclosing this information for any other purpose aside from performing services on our behalf.

Additionally, in specific cases, Gastronomic might choose to sell or transfer parts of our business for strategic or other reasons. In such instances, any collected and stored information, including personal details, may be transferred to the involved parties as part of the transaction.

Gastronomic retains the right to use or reveal personal information as required to comply with applicable laws, regulations, or legal requests. This may also be done to safeguard the integrity of our Online Services and related technologies, to address legal claims, protect the interests and safety of Gastronomic, its employees, franchisees, or the public, or in the investigation of fraud, illegal activity, or violations of Gastronomic policies.

6. SECURITY MEASURES / DATA PROTECTION

While it's acknowledged that complete internet security cannot be assured, we have implemented current, sensible technical and organizational security measures to safeguard your Personal Data from unintended or deliberate tampering, loss, misuse, destruction, unauthorized disclosure, or access to the information we gather online.

Although we cannot guarantee the security of any Personal Data you furnish us, we remain committed to the ongoing enhancement of these security protocols in accordance with legal and technological advancements.

In the event that, despite our security measures, a data breach poses a potential risk to the privacy of our users, we will inform the relevant users and other affected parties, as well as relevant authorities when required by applicable data protection law, about the security breach as soon as reasonably possible.

7. WITHDRAWAL OF CONSENT

If we are relying on your consent to process your personal information, whether it's express or implied consent depending on the applicable law, you have the right to withdraw it at any time. You can do so by reaching out to us through the provided contact information.

However, it's important to understand that withdrawing your consent will not impact the legality of the processing that occurred before the withdrawal. Additionally, in cases where the applicable law permits, it will not affect the processing of your personal information that was conducted based on legal processing grounds other than consent.

You can also opt out of all marketing and promotional messages. To stop receiving our marketing messages, click the unsubscribe link in our emails, reply "STOP" or "UNSUBSCRIBE" to our SMS, [, or contact us at info@gastronomicfood.com You'll be removed from marketing lists but may still receive essential service-related messages.

8. RETENTION PERIOD

We keep personal information for as long as necessary to fulfil the purposes outlined in this Privacy Statement and in accordance with Gastronomic’s records retention policies unless a longer retention period is mandated or allowed by law.

9. CHANGES TO THE PRIVACY STATEMENT

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes on the website or by directly sending you a notification through email. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

 WAYS TO CONTACT US

If you have questions or comments about this notice, you may contact us at:

Gastronomic Food LLC

1st floor, Jaidah Square Building,

Airport Road, Doha, Qatar

PO box 55743

Call us at +974 3139 4734

Or email us at info@gastronomicfood.com